Community Forum

Re: Second IP address

Highlighted
New Poster

Re: Second IP address

I'd like to find out if a second IP address is available to me as well. Thanks!

Highlighted
Expert

Re: Second IP address

They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Second IP address

Hi @huffx056!

Thanks for using the Xfinity Forums. I'd be happy to check your account to see if we add an additional IP Address. Can you send me a private message with your full name and service address? To send a message, click on my name "ComcastChe," then click "send a message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!