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Re: Obscenely high levels of packet loss

Zachfully
Frequent Visitor

Re: Obscenely high levels of packet loss

I am having the same issues. The technician left my house and said it would be escalated as someone with a bucket truck needs to come work on the main line. So far I've been ignored and no one has contacted me when they said they would. Go to the FCC website and file a complaint.

ComcastMichele
Official Employee

Re: Obscenely high levels of packet loss

@Zachfully, Thanks for taking the time to reach out to us regarding your connectivity issues. I am entirely reliant on my connection for everything and I know how frustrating and impactful any service issues can be. I would love to dig further into the service issues and get to the bottom of this with you. Can you please reach out through private message (find out how to do so with this link https://comca.st/2N3pcIG) with your first and last name, name on the account if different and service address? 


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