vur's profile

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Saturday, June 27th, 2020 8:00 PM

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Re: Network dropping sporadically, T3/T4 modem errors

I am having the exact same issue with my Arris Surfboard 6200 modem. Network is dropping sporadically  with T3/T4 errors. Please help.

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Expert

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111.4K Messages

5 years ago

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.


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