Community Forum

Re: My Internet has been unusable for over a week and I can't get someone to call me back.

Cluphone76
New Poster

Re: My Internet has been unusable for over a week and I can't get someone to call me back.

I'm in the same situation as you. I have fought for 2 weeks and finally someone came, but 1 day later and it doesn't work again. This is absolutely ridiculous and im trying to homeschool my child. Does anyone know how to get someone to ACTUALLY FIX THE PROBLEM?
EG
Expert

Re: My Internet has been unusable for over a week and I can't get someone to call me back.

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!