New Poster
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3 Messages
Re: Losing Uplink Signal multiple times a day, including 3x in the last hour.
Similar problem and error messages. Replaced modem and router. Connection dropped and restored 16 times in one-hour Zoom meeting. Rebooted multiple times. What does it take to talk to an actual, local human, because the automated system just takes me around in circles. A friend of mine ended up bribing a Verizon crew to come look at her problem, but I haven't seen a Comsat human in weeks (in Washington, DC).
EG
Expert
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111.4K Messages
5 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
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