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Re: Issues after upgrade to xfinity advanced modem.

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Re: Issues after upgrade to xfinity advanced modem.

Just got off of a 60+ minute chat with an xfy guru on the same issue.  Supposedly they "trouble shooted" my system and everything is OK.  Her suggestion of course was schedule a tech to check my wires.  I had none of these problems with my old modem and router, now it's someone in the house complaining all the time!  So sorry I "UPGRADED"

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Silver Problem Solver

Re: Issues after upgrade to xfinity advanced modem.


@Bumpa7 wrote:

Just got off of a 60+ minute chat with an xfy guru on the same issue.  Supposedly they "trouble shooted" my system and everything is OK.  Her suggestion of course was schedule a tech to check my wires.  I had none of these problems with my old modem and router, now it's someone in the house complaining all the time!  So sorry I "UPGRADED"


My XB6 has been rock-solid since I got it 3/19.

http://www.dslreports.com/speedtest/54406073


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Expert

Re: Issues after upgrade to xfinity advanced modem.


@Bumpa7 wrote:

Just got off of a 60+ minute chat with an xfy guru on the same issue.  Supposedly they "trouble shooted" my system and everything is OK.  Her suggestion of course was schedule a tech to check my wires.  I had none of these problems with my old modem and router, now it's someone in the house complaining all the time!  So sorry I "UPGRADED"


Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?



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Re: Issues after upgrade to xfinity advanced modem.

No I don't think the computer wired with cable gets the same disconnection as do the other devices (wifi)

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Re: Issues after upgrade to xfinity advanced modem.

continuing:  that is why I think I may have my home network configured wrong!

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Expert

Re: Issues after upgrade to xfinity advanced modem.

Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal

 

http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/26276...


https://www.xfinity.com/support/articles/improve-your-wireless-home-network


There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods.



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Nothing but trouble with XB6

Any reports of "lemon" XB6 modems. Nothing but disconnects since I got it!  Never have all the disconnects before!