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Re: Internet speed / reliability issues

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Frequent Visitor

Re: Internet speed / reliability issues

I'm having the same issue even sent a tech out they said nothing wrong but speed test right next to modem is 44.9. Forum no help and customer service no help so I'm looking into other providers
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Silver Problem Solver

Re: Internet speed / reliability issues

https://forums.xfinity.com/t5/Your-Home-Network/Video-10-things-you-can-do-right-now-to-fix-your-int...


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Official Employee

Re: Internet speed / reliability issues


@AprilTink wrote:
I'm having the same issue even sent a tech out they said nothing wrong but speed test right next to modem is 44.9. Forum no help and customer service no help so I'm looking into other providers

Hi @AprilTink

 

Thanks for providing a screenshot of your speeds. Were you able to review the link provided by @RobertWy? I'd be happy to check your signals and for any issues at the node that may be contributing to your issues if this hasn't been resolved. 

 

Can you please send a private message with your first and last name as it appears on your account? To send a private message, click on "Comcast_Support” and then click “send a message".

 


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