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Re: Internet speed degrades...modem reboot fixes... is this normal?

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New Poster

Re: Internet speed degrades...modem reboot fixes... is this normal?

I have exactly the same problem. However I have an integrated Cable Modem Router.  Motorola Surfboard SBG6580-8.9.0.1-GA-00-092-NOSH, the later info being the software version. The connection slows down after hours or days, and a modem/router reboot restores the full speed. This is extremely annoying. This is not wireless this is wired ethernet.

What the heck is going on?

Date Download Speed Upload Speed Test Server
10/7/2019 5:45:05 PM 121.55 Mbps 5.86 Mbps Seattle, WA
10/10/2019 7:09:36 PM 19.87 Mbps 5.87 Mbps San Jose, CA
10/10/2019 7:10:19 PM 42.01 Mbps 5.87 Mbps Seattle, WA
10/16/2019 3:32:34 PM 7.05 Mbps 5.70 Mbps Seattle, WA
10/16/2019 3:38:00 PM 150.83 Mbps 5.86 Mbps Seattle, WA
10/18/2019 8:58:23 AM 29.83 Mbps 5.65 Mbps Seattle, WA
10/19/2019 10:57:11 AM 10.53 Mbps 5.85 Mbps Seattle, WA
10/19/2019 11:57:33 AM 134.14 Mbps 5.86 Mbps Seattle, WA
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Expert

Re: Internet speed degrades...modem reboot fixes... is this normal?

What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1

Try getting them here http://192.168.100.1 or here http://192.168.0.1

 

Default Username: admin
Default Password: motorola

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.




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New Poster

Re: Internet speed degrades...modem reboot fixes... is this normal?

Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked QAM256 9 513000000 Hz 2.2 dBmV 40.9 dB 2 0
2 Locked QAM256 10 519000000 Hz 2.6 dBmV 41.3 dB 1 0
3 Locked QAM256 11 525000000 Hz 2.4 dBmV 40.9 dB 3 0
4 Locked QAM256 12 531000000 Hz 2.6 dBmV 41.3 dB 2 0
5 Locked QAM256 13 537000000 Hz 2.2 dBmV 40.7 dB 3 0
6 Locked QAM256 14 543000000 Hz 2.8 dBmV 41.0 dB 3 0
7 Locked QAM256 15 549000000 Hz 2.7 dBmV 41.4 dB 3 0
8 Locked QAM256 16 555000000 Hz 2.5 dBmV 40.8 dB 3 0

 

 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 4 5120 Ksym/sec 16200000 Hz 44.5 dBmV
2 Locked ATDMA 1 5120 Ksym/sec 35700000 Hz 43.7 dBmV
3 Locked ATDMA 2 5120 Ksym/sec 29200000 Hz 42.7 dBmV
4 Locked ATDMA 3 5120 Ksym/sec 22700000 Hz 43.7 dBmV