Re: Internet dropping - Xfinity Help and Support Forums

amblyn · ‎03-30-2020

We have the same problem and are told everything is fine as well but we still keep having signal dropping issues. This needs fixed. We are working from home due to COVID and this is not a workable situation. We are using all of Comcast's equipment too since I am afraid if we switch to our own router, Comcast will help even less than they do now.

EG · ‎03-30-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!