Community Forum

Re: Internet dropping everyday

Highlighted
Contributor

Re: Internet dropping everyday

I've noticed the same thing, usually around 4:30 a.m. & p.m., and again around 1:00 a.m.

Highlighted
Expert

Re: Internet dropping everyday

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!