Internet connectivity

[Dusty16]

I have been having connecting troubles for the last 4 days. All I get from Xfinity is a generic message about a service outage in my area and it should be fixed by 3-26-20 after 4 pm. Since nothing has been done and I can’t get in touch with a human, I’m not confident that will happen. As a teacher trying to learn how to do remote learning is hard without internet.

[EG]

Sounds like you'll need to wait for the outage to clear. In the meantime, as in that other person's thread, you can see if anything here applies;

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652