Ever since Tropical Storm Isaias swept through NJ last Tuesday, August 4, I have daily problems with my Internet, which also affects my TV and phone since I subscribe to the Triple Play service. I have tried all the usual remedies; ie, unplugging the modem and plugging it back in. I usually rely on an ethernet connection since I find Xfinity WiFi to be unreliable. I spoke with a Comcast rep on Thursday, and she indicated that work was being done to enhance the Comcast experience. Whatever is being done has made my connection 100% worse. My Triple Play bill is not inexpensive; and for the amount I'm paying, I expect reliable service. What is the problem?
