New Poster
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2 Messages
Re: Intermittent Outages with Xfinity Router
We had the exact same problem today. Remote reboots did not work. We just got the message that we were not connected even though we were. We had to manually turn our modem off and on and then it worked. But like you, our connection hasn't been stable. Not sure what the issue is.
EG
Expert
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111.7K Messages
5 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
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