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Re: Intermittent Outages with Xfinity Router

Larkspur8
New Poster

Re: Intermittent Outages with Xfinity Router

We had the exact same problem today. Remote reboots did not work. We just got the message that we were not connected even though we were. We had to manually turn our modem off and on and then it worked. But like you, our connection hasn't been stable.  Not sure what the issue is.

EG
Expert

Re: Intermittent Outages with Xfinity Router

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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