Re: Intermittent Outages Throughout Day (SF Bay Area ) - Xfinity Help and Support Forums

user78910 · ‎05-25-2020

I came here to look for a post like this. I am also having problems where my connection drops throughout the day. I recently swapped out my modem so I thought maybe it was that. Just letting you know that I'm also experiencing this in the East Bay. I have been rebooting my gateway every day but still randomly having issues.

EG · ‎05-26-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!