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Re: Frequent internet disconnection

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New Poster

Re: Frequent internet disconnection

I have had the same issues for the last 5 days. I use Xfinities modem- getting my own modem/wifi router at this point. I can't get support on the phone- without waiting a good hour or more- and if I do the call back option, i still have to wait when the call comes back. 

My neighbors that have Xfinity have stated the same issues- NOT a good thing for those of us that are still working from home. 😞 

 

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Expert

Re: Frequent internet disconnection

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 

 



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