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Hello @damacaulay, thanks for reaching out to us! I am sorry to hear that you're experiencing these same 30-sec disconnects. This is absolutely not the kind of experience we want our customers to have with our Internet service. I would be more than happy to help! I have responded to your private message and look forward to hearing back from you.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
