Community Forum

Re: Firmware corruption on SB8200?

Highlighted
New Poster

Re: Firmware corruption on SB8200?

Did you have any luck in connecting to 192.168.100.1? I also moved from an SB6121, with which I had no issues to reach through my TP-Link Archer AX-6000 Router, but now this capability seems to be gone. I want to understand why my downlink LED is blue (DOCSIS 3.1) whereas the uplink is green (DOCSIS 3.0).

Thanks! 

Expert

Re: Firmware corruption on SB8200?


@i_am_feldman wrote:

I want to understand why my downlink LED is blue (DOCSIS 3.1) whereas the uplink is green (DOCSIS 3.0).


It's normal. It's because Comcast does not yet offer DOCSIS 3.1 on the upstream.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!