Community Forum

Re: Disney plus not working on modem

New Poster

Re: Disney plus not working on modem

I am having issues with Disney Plus as well.  

 

I tried the 

nslookup www.disneyplus.com

I got this....

Server: UnKnown
Address: 192.168.1.1

DNS REQUEST TIMED OUT  (4 different lines of the same)

Expert

Re: Disney plus not working on modem

Please post the output of a traceroute to disneyplus.com



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Expert

Re: Disney plus not working on modem

Seems that there may be a problem with that site's DS records / DNSKEY records;

 

Screenshot.png

 

The site admin / webmaster should be contacted regarding this.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!