Solved: Re: Connectivity Issues - Xfinity Help and Support Forums

Anon161446 · ‎05-14-2020

Did this ever get resolved? I've had the same issue for 3-4 months. I'm on my 5th service call. I rent Xfinity's modem. No router connected to it.

EG · ‎05-14-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

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Anon161446 · ‎05-19-2020

Comcast came out. They found the cable from the street on the telephone pole had a loose connection and was worn out. They replaced it. They also replaced a connector coming into the house. So far our connection has been stable. We will see.