Contributor
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65 Messages
Re: Connectivity Issues
Did this ever get resolved? I've had the same issue for 3-4 months. I'm on my 5th service call. I rent Xfinity's modem. No router connected to it.
Contributor
•
65 Messages
Did this ever get resolved? I've had the same issue for 3-4 months. I'm on my 5th service call. I rent Xfinity's modem. No router connected to it.
Accepted Solution
Anon161446
Contributor
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65 Messages
5 years ago
Comcast came out. They found the cable from the street on the telephone pole had a loose connection and was worn out. They replaced it. They also replaced a connector coming into the house. So far our connection has been stable. We will see.
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EG
Expert
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113.3K Messages
5 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
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