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Re: Connectivity Issues - Poor Customer Service

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Re: Connectivity Issues - Poor Customer Service

Having the same problem for 3 months with the WIFI on Demand service. Am also working from home & keep having to call C.S. because my connection keeps getting dropped or slows to a crawl. At start all was great for about 3 weeks, great speed.  The connection started deteriorating.  Started getting messages "Can;t connect to network" or get connected and says "No Internet". Everytime I they give obvious false excuses & just want to do is refund my money instead of fixing the problem at the access point. Xfinity definitly not living up to their connectivity ads.  Very poor C.S. , very poor service, very poor business