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Re: CONSTANT INTERNET SERVICE INTERRUPTION

cheerr1
New Poster

Re: CONSTANT INTERNET SERVICE INTERRUPTION

We are having the same problems and the same frustraction. I really want to cancel the service and switch to ATT right away, unfortunately, we are still under the one-year contract.

EG
Expert

Re: CONSTANT INTERNET SERVICE INTERRUPTION

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 



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cheerr1
New Poster

Re: CONSTANT INTERNET SERVICE INTERRUPTION

Hi EG expert,

 

We have already gone through the troubleshooting procedures several times, and it doesn't help at all. 

EG
Expert

Re: CONSTANT INTERNET SERVICE INTERRUPTION

Then it may be best to get a tech out to investigate. 1800comcast.

 

Good luck with it !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!