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Re: Arris TG1682g battery light keeps flashing

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Re: Arris TG1682g battery light keeps flashing

Same here. Got a new TG1682G as a replacement for my old modem, new one is HUUGE, I see no difference in connection speed and battery light keeps flashing even though there is no battery. Annoying. Obviously, a firmware bug. Please proved a firmware fix!

Silver Problem Solver

Re: Arris TG1682g battery light keeps flashing


@Stan_Chicago wrote:

Same here. Got a new TG1682G as a replacement for my old modem, new one is HUUGE, I see no difference in connection speed and battery light keeps flashing even though there is no battery. Annoying. Obviously, a firmware bug. Please proved a firmware fix!


See if you can replace it with an XG6.

https://www.xfinity.com/support/articles/broadband-gateways-userguides


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Expert

Re: Arris TG1682g battery light keeps flashing


@RobertWy wrote:


See if you can replace it with an XG6.

https://www.xfinity.com/support/articles/broadband-gateways-userguides


This is what they are now calling the XB6;

 

xFi Advanced Gateway

(Model Number: TG3482G, CGM4140COM)



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Silver Problem Solver

Re: Arris TG1682g battery light keeps flashing


@EG wrote:

@RobertWy wrote:


See if you can replace it with an XG6.

https://www.xfinity.com/support/articles/broadband-gateways-userguides


This is what they are now calling the XB6;

 

xFi Advanced Gateway

(Model Number: TG3482G, CGM4140COM)


I boo-boo'd!  Typo.


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Expert

Re: Arris TG1682g battery light keeps flashing

The main point I was trying to make is that they seem to be getting away from calling them XB1, XB2, XB3, etc.

 

Wireless Gateway 1

(Model Numbers: TG852G, TG862G, TC8305C)
Wireless Gateway 3

(Model Number: TC8717C)
xFi Wireless Gateway

(Model Numbers: DPC3941T, DPC3939, TG1682G)
xFi Advanced Gateway

(Model Number: TG3482G,


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