Re: All of my 2.4G devices are no longer able to connect to gateway. Recent change or failure? - Xfinity Help and Support Forums

Carrland1 · ‎11-16-2019

I am having the same issues and Comcast has stopped helping me. They say no one else is having this problem. Can u walk me thru how to fix this?

RobertWy · ‎11-17-2019

@Carrland1 wrote:
I am having the same issues and Comcast has stopped helping me. They say no one else is having this problem. Can u walk me thru how to fix this?

Do you have one or two SSID's?

https://www.xfinity.com/support/articles/view-change-wifi-password

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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