Community Forum

Re: 2nd IP address for Arris SB8200

New Poster

Re: 2nd IP address for Arris SB8200

@ComcastAlly i want to know if you can help me get a 2nd IP address.... im trying to send you a PM but i dont see an option in your profile.. thank you
Expert

Re: 2nd IP address for Arris SB8200

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;

 

https://www.xfinity.com/support/rate-card/

 

It's a PDF.


Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".

 

If nothing is listed then it's likely to have been discontinued in your local market area.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: 2nd IP address for Arris SB8200

Thank you very much.. i appreciate this information
Expert

Re: 2nd IP address for Arris SB8200

Quite welcome !


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!