Community Forum
Please start here if you wish;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
Hi, @chesscoachnet, have you followed any troubleshooting steps listed in the troubleshooting link? Are you getting this slow upload speed using a wireless connection or a direct connection to the modem with an Ethernet cable?