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Re: 1m upload and suppose to be getting up too 20mb

chesscoachnet
New Poster

Re: 1m upload and suppose to be getting up too 20mb

I have the same problem.

EG
Expert

Re: 1m upload and suppose to be getting up too 20mb

Please start here if you wish;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 

 



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ComcastJosephB
Official Employee

Re: 1m upload and suppose to be getting up too 20mb

Hi, @chesscoachnet, have you followed any troubleshooting steps listed in the troubleshooting link? Are you getting this slow upload speed using a wireless connection or a direct connection to the modem with an Ethernet cable? 


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