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Random drop in comcats connections between 12:00 PM and 3:00 PM PST

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New Poster

Random drop in comcats connections between 12:00 PM and 3:00 PM PST

We are seeing intermittent drop in comcast internet between 12 and 3 PM PST daily. Particularly between 12:00 and 1:00 PM consistently. Tried all reboots of devices and issue continues. Issue is in Fremont, California

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Expert

Re: Random drop in comcats connections between 12:00 PM and 3:00 PM PST

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 



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New Poster

Re: Random drop in comcats connections between 12:00 PM and 3:00 PM PST

I tried everything and these drops are happening regularly during other hours hours during the day. We are hearing same complaints on Nextdoor about other comcast customers in our neighborhood. So this is a broader problem related to Comcast.