Community Forum

Random Devices

Highlighted
New Poster

Random Devices

I’ve been getting a lot of notifications about devices that do not belong to anyone in my home, being connected to my WiFi . I’m not sure how that’s possible if my WiFi has a password that is customized.
Highlighted
Expert

Re: Random Devices

Their Advanced Security feature has recently been pushed to their gateway devices via a firmware update whether you want it or not, hence the hypochondriac notices. It's buggy.

We've seen many many posts about this here lately ! The work-around is to disable the Advanced Security and not use it for now, it's buggy.;


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!