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Public IP is in New York now but I live outside of Boston. My CC and Debit Cards are being affected.

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New Poster

Public IP is in New York now but I live outside of Boston. My CC and Debit Cards are being affected.

Xfninity has moved our public IP to New York. Every time we try to purchase something online now, our CC and Bank put blocks on our cards as they think this is fraud. It happens everytime and we have to call to unblock our cards.

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Expert

Re: Public IP is in New York now but I live outside of Boston. My CC and Debit Cards are being affec

You likely recently received a new / different WAN (public) IP address assignment to your connection from their DHCP server / IP address pool, and the rDNS / geolocation data that is associated with it is now incorrect for you as it previously belonged to someone else that lived in that area. Comcast shuffles blocks of IP addresses around the country all the time. ISP's don't correct this. A third party service does. Unfortunately, this is typically a *back-burner* thing to get corrected. The only thing that you can do is to report it. You can try this;

https://support.maxmind.com/geoip-data-correction-request/

http://www.ipligence.com/contact/

https://www.ip2location.com/contact/

https://www.home.neustar/contact-us

https://support.google.com/websearch/contact/ip/

Wait for the geolocation provider to approve your request. If your request is approved, the amount of time it takes to see the correction varies by provider. The average is a month or more.





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