Problem: Your ISPs DHCP does not function properly

Meekrab · ‎02-05-2021

I've tried multiple resets on both my modem (ARRIS SURFboard SB8200) and WiFi router (Asus RT-3100). Tried Comcast chat support and they couldn't come up with anything...I think all they did was send reset signals. And when that didn't work they said someone has to come out and check it out.

Is there anything else I can try? Not scheduled to come up until tomorrow afternoon.

EG · ‎02-05-2021

See if this applies;

https://forums.xfinity.com/t5/Your-Home-Network/ASUS-router-issues-with-DHCP/m-p/3395525

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Meekrab · ‎02-06-2021

Thank you for the reply. I'm not exactly sure if changing that setting is what fixed my problem. I even had similar issues when I tried using a back up modem and router (running dd-wrt). But I'm up and running again on my original equipment. What a waste of a day.

EG · ‎02-06-2021

You're welcome ! Thanks for posting back.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!

Problem: Your ISPs DHCP does not function properly

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