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On your computer, go to your Control Panel (Windows) or System Preferences (MacOS) to the Printers tab and manually add the printer from there using the IP address of the printer since you can see it as connected to your network, or have your computer Search for it. .
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
