Plan v actual speeds dont match - 200mbps v 2mbps - Xfinity Help and Support Forums

CTR1 · ‎03-30-2020

My internet is dead slow, even though I pay for 200mbps. I have tried all troubleshooting steps provided by Xfinity but to no avail. I have tried connecting to an agent, but couldnt get through.

Whats the next step?

Regards,

CTR

EG · ‎03-30-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!

Plan v actual speeds dont match - 200mbps v 2mbps

Plan v actual speeds dont match - 200mbps v 2mbps

Re: Plan v actual speeds dont match - 200mbps v 2mbps