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Plan v actual speeds dont match - 200mbps v 2mbps

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New Poster

Plan v actual speeds dont match - 200mbps v 2mbps

My internet is dead slow, even though I pay for 200mbps. I have tried all troubleshooting steps provided by Xfinity but to no avail. I have tried connecting to an agent, but couldnt get through.

Whats the next step?

Regards,

CTR

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Expert

Re: Plan v actual speeds dont match - 200mbps v 2mbps

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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