Personal network doesnt appear?

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@addim wrote:

Hi there,

 

When I signed up with Xfinity, I named my personal network and received a password for it. That said, it never appears in available networks and I add/join new network does not work. Any idea how I can get it to appear as an option to connect to? I have a Linksys E800 and an Arris CM820.

 

Thank you!!

Addi

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https://www.linksys.com/us/support-article?articleNum=140507

Go back into your router and verify what your network is named, maybe go through Linksys support since it’s their device