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Personal network doesnt appear?

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New Poster

Personal network doesnt appear?

Hi there,

 

When I signed up with Xfinity, I named my personal network and received a password for it. That said, it never appears in available networks and I add/join new network does not work. Any idea how I can get it to appear as an option to connect to? I have a Linksys E800 and an Arris CM820.

 

Thank you!!

Addi

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Diamond Problem Solver

Re: Personal network doesnt appear?

Go back into your router and verify what your network is named, maybe go through Linksys support since it’s their device

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Expert

Re: Personal network doesnt appear?


@addim wrote:

Hi there,

 

When I signed up with Xfinity, I named my personal network and received a password for it. That said, it never appears in available networks and I add/join new network does not work. Any idea how I can get it to appear as an option to connect to? I have a Linksys E800 and an Arris CM820.

 

Thank you!!

Addi


https://www.linksys.com/us/support-article?articleNum=140507



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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