Community Forum

Pathetic support!

sputturao
New Poster

Pathetic support!

How can I make sure someone from support looks at this?

Thought Comcast support has improved but looks like they are slowly gotten back to their pathetic state. I place a call recently to support. The agent disconnected the call saying she will call back in 5 mins and never called back.

I have an ongoing network issue at my home and hope someone calls me back.
Again
Expert

Re: Pathetic support!


@sputturao wrote:
How can I make sure someone from support looks at this?

Thought Comcast support has improved but looks like they are slowly gotten back to their pathetic state. I place a call recently to support. The agent disconnected the call saying she will call back in 5 mins and never called back.

I have an ongoing network issue at my home and hope someone calls me back.

No one from here is going to call.

 

Please post about your issue but leave out any personal identifying information.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!