Community Forum

Parental Control Site Blocking Through 10.0.0.1 interface not working completely

Highlighted
New Poster

Parental Control Site Blocking Through 10.0.0.1 interface not working completely

I've found a unique problem that no one seems to be asking quite the same question. Chat support didn't help at all so here I am.

Using the Comcast provided Xfi router, with the Parental Controls engaged through the web interface, then using the directions from the site to block specific sites through the 10.0.0.1 IP address I am trying to block youtube.com from my kids' school provided Chromebook laptops.

 

For whatever reason simply listing HTTP://youtube.com (and www.youtube.com and https://youtube.com and every other variation I could think of) and then having their Chromebooks checked as "no" under 'trusted devices' does not stop youtube from running on their devices.

But JUST youtube. And JUST those devices. I can block any other site on those devices - at least the ones I've tried. And I can block youtube on other devices in my house like my Roku TV, my new Chromecast, my own laptop, etc. 

But what I really need to do is block it on the Chromebooks they use for school. Since they are provided by the school I do not have access to any settings on the devices themselves to install extensions or change the DNS settings or anything else. The school has been no help in blocking it from their side. So I need to block youtube from the router.

But it doesn't work. I don't know if Chromebooks use a different 'way' of going to the youtube site or something, but simply trying to block the URL doesn't work for the chromebooks.

HELP.

PS. I've also just  found that I cannot block it on our PS4. Not sure if that's related. But I'd like to block it there too.

Highlighted
New Poster

Re: Parental Control Site Blocking Through 10.0.0.1 interface not working completely

Hello,

I had the same issue.  I blocked he following:

Under sites:

http://youtube.com

https://youtube.com

http://www.youtube.com

https://www.youtube.com

 

Under keywords:

youtube

 

This works for blocking youtube on all devices (roku, ps4,xbox,chrome books etc).  

However, I cannot get the trusted computer to work.  Theoretically, trusting a device allows the device to bypass the restrictions.  Trusted and Untrusted devices are blocked.

 

Good luck.

 

 

Highlighted
New Poster

Re: Parental Control Site Blocking Through 10.0.0.1 interface not working completely

As I stated in my original post, I have tried all those permutations of youtube's URL and they work, just not on Chromebooks issued by the school (though I have no other Chromebooks to test) nor do they work on the PS4. The devices in question are set to 'no' under 'Trusted'. 

Highlighted
New Poster

Re: Parental Control Site Blocking Through 10.0.0.1 interface not working completely

Did you end up figuring it out? 

Highlighted
New Poster

Re: Parental Control Site Blocking Through 10.0.0.1 interface not working completely

Nope, not in the least. 

Highlighted
New Poster

Re: Parental Control Site Blocking Through 10.0.0.1 interface not working completely

DadA - you might not be blocking all the YouTube sites. Eg I know iPads and phones hit m.youtube.com from the app - this might be old, but try these additional sites:
youtube.com
www.youtube.com
m.youtube.com
ytimg.com
s.ytimg.com
ytimg.l.google.com
youtube.l.google.com
i.google.com
googlevideo.com
youtu.be

There are probably more. You might have to dig around to find them.

I’m having a slightly different problem. I’ve followed the instructions to block tiktok on 10.0.0.1 - put the 8-9 different URLs they use...and it works...but sometimes it’s causing ALL content to be blocked...specifically when the iPads wake up from sleep time or unpause on xfi, suddenly Disney+ is blocked, Hulu is blocked etc...the only fix is turning off parental controls, rebooting, and turning them back on. Argh.