I have been experiencing packet loss that has made playing online games impossible.
I've just moved into a new home (which is new construction), and I am hoping that this issue is not rlated to that. I've tried what troubleshooting I can on my own. Reset my modem/router, i am on a wired connection, I've removed all cable splitters, and tried many different cables (ethernet and RG6).
I reached out to Blizzard technical support, and they had me run some Looking Glass and WinMTR tests. They said that I am having packet loss when just leaving the home network and at peering node 188.8.131.52. This of course, is out of their hands, and reccomended I reach out to my ISP.
I can share logs of this test, if it would be beneficial.
Thank you for any help on this issue. I understand we're having a time of peak internet usage; I just want to be able to enjoy my service.