Packet Loss in SE MI

[Tarlach]

Since Friday I've noticed packet loss in World of Warcraft & Fortnite.   The issue seems to be between 162.151.20.234 and be-164-ar02.pontiac.mi.michigan.comcast.net.  

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.1 -    0 |  591 |  591 |    2 |   11 |  180 |   14 |
[snipped for privacy - can provide if needed]
|                             68.85.48.17 -    0 |  591 |  591 |    8 |   11 |   30 |    9 |
|                          162.151.20.234 -    0 |  591 |  591 |    8 |   11 |   31 |   12 |
|be-164-ar02.pontiac.mi.michigan.comcast.net -   10 |  432 |  392 |    8 |   11 |   37 |   10 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

My cable modem seems fine.  Downstream SNR: 38-40, Power: 3-6.  Upstream Power: 46

Please help 🙂

[Tarlach]

Still having problems.  It's a weird issue in that if I play Overwwatch and go to a training instance it's either fine or routinely laggy.  Leaving and starting a new training instance rerolls the dice.  Same with Fortnite and rounds.   Feels like a segment has multiple paths/members and when you hash to the bad one you stuffer.

Cable modem as 0 uncorrectable errors on all channels in 2 days and just a handful of correctables.  

When it goes bad it's very bursty.  See attached image showing smooth send segments and then a ton of retransmits: