Outside devices connecting

Why are other people and neighbor's devices connecting to my service?

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Gold Problem Solver

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2K Messages

5 years ago

They shouldn't be able to on your own private WiFi network.

Has a password been set up for your WiFi access and is it using the WPA2 protocol?
Do you have a Guest network enabled?
How exactly do you know this to be the case?

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Expert

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111.4K Messages

5 years ago

@Kitwkiesha wrote:
Why are other people and neighbor's devices connecting to my service?

Does your router have a MoCA feature, and iis it enabled ? If so, is there a MoCA point of entry filter installed in the coax line ?

Where exactly in the user interface pages of the router are you seeing these devices ?

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Your Home Network