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Ongoing Connectivity issues

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Regular Contributor

Ongoing Connectivity issues

Hi, I work from home and my daughter is in online school. For the last two weeks the internet connection is terrible. We constantly loose connection and I already do all troubleshooting methods. Calling your numbers does no good as I get nowhere. I own my own modem and there is nothing wrong with it.
I am paying for internet that isn’t working and inconveniences me daily. Will a Comcast rep please reply and help address this issue?!!!
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Expert

Re: Ongoing Connectivity issues

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 

 



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