How many times or who do I have to talk to , to be able to get my download internet speed that I am paying for? (600 MB/s).
I have called 4 times they promise to send someone yesterday but before the technitian appointment someone called from india saying he was with the "Advance Tech support" for xfinity, he fixed the speed , cancelled the technitian visit.
After one hour the speed was back at 300MB/s.
Do I have to file a complaint with the better business bureau for deceptive service?
Open a facebook group for customers like me that pay for something is never delivered?
WHAT IN THE WORLD I HAVE TO DO TO GET WHAT I AM PAYING FOR.
I will go see my lawyer and get my money back if you dont fix this today!!!
Solved! Go to Solution.
How am I testing:
Wired straight to modem.
different testing sites.
xfinity speed test
speak easy speed test.
And Linux command line using command:
Xfinity tech was just here, he said in his little device he is getting the speed, in my brand new lenovo laptop We can not pass 350, I will call and cancel my upgrade.
They can not deliver 600M/s
Thank you all.