Community Forum

Not getting gigabit speed or slower than expected speeds? CHECK YOUR ROUTER SETTINGS

Highlighted
New Poster

Not getting gigabit speed or slower than expected speeds? CHECK YOUR ROUTER SETTINGS

Long story short…. First check your router settings.

 

I found that my router had somehow had INTERNET TRAFFIC METER ENABLED.
Maybe a firmware update, not sure, but  as soon as I disabled this my download speeds almost doubled and upload speed increased also.

My modem is a Technicolor CGM4140COM is in bridge mode and I use a Netgear Nighthawk R7960P to manage my internet/network.

ROUTER SETTING INTERNET TRAFFIC METER

ENABLED  400’s mbps download (DL)  and around 30’s mbps upload (UL)

DISABLED 900’s mbps download (DL)  and around 40’s mbps upload (UL)


With internet traffic meter disabled in my router I speed tested using Xfinity’s speed test
https://speedtest.xfinity.com/ with results of 900’s mbps DL and around 40’s mbps UL via a wired connection to a gigabit switch straight to my gigabit router. I also speed tested using Ookla https://www.speedtest.net/ and Ookla’s results were slightly slower with results of 800’s mbps DL and around 40’s mbps UL.

Hope this helps someone!

Highlighted
Expert

Re: Not getting gigabit speed or slower than expected speeds? CHECK YOUR ROUTER SETTINGS

Thanks for posting ! 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!