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Not getting giga speeds

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Regular Contributor

Not getting giga speeds

Hello

I have the gigabyte package internet and I am now only getting 250 down according to xfinity speed check.  

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Regular Contributor

Re: Not getting giga speeds

Should this post be in billing and customer service instead of here ?  I have posted it to the billing and customer service forum so how do I delete this post ?

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Expert

Re: Not getting giga speeds


@JMy1 wrote:

Should this post be in billing and customer service instead of here ?  I have posted it to the billing and customer service forum so how do I delete this post ?


This is the correct place for you issue.  The duplicate post in Customer Service has been removed.


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