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Not getting 20% of advertised speed

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Not getting 20% of advertised speed

I just purchased the 100 mbps plan , however, I'm seeing noticable performance issues. I ran a speed test and I'm only getting 17 mpbs download and 6 mbps upload. I've restarted my router/modem (Arris Surfboard ARSVD01735-f).

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Expert

Re: Not getting 20% of advertised speed

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 



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