Not Getting Full Speed

js0125951 · ‎10-15-2019

I am currently paying for 600mbps downdown, but I am getting around 30. The xfinity app told me there was an outage earlier, but that does not seem to be the case anymore. I have a Arris SB8200, with three google wifi points connected. I am testing on my computer connected directly to the main wifi point which is connected to my modem. I got one test up to 195mbps, but now I am seeing consistent 30's. Is there still an outage? If so, when will it be resolved?

RobertWy · ‎10-16-2019

@js0125951 wrote:

I am currently paying for 600mbps downdown, but I am getting around 30. The xfinity app told me there was an outage earlier, but that does not seem to be the case anymore. I have a Arris SB8200, with three google wifi points connected. I am testing on my computer connected directly to the main wifi point which is connected to my modem. I got one test up to 195mbps, but now I am seeing consistent 30's. Is there still an outage? If so, when will it be resolved?

https://forums.xfinity.com/t5/Your-Home-Network/Video-10-things-you-can-do-right-now-to-fix-your-int...

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EG · ‎10-16-2019

@js0125951 wrote:

I have a Arris SB8200, with three google wifi points connected. I am testing on my computer connected directly to the main wifi point which is connected to my modem.

What do you get with a computer connected directly to the SB8200 cable modem ?

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Not Getting Full Speed

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