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No option to set up XFi pods in the xfinity app, only set up gateway which is already done.

Katharine1
New Poster

No option to set up XFi pods in the xfinity app, only set up gateway which is already done.

As the title states, no option for me to set up my xfi pod and nothing shows up when I plug it in, but the light turns green like it’s connected but absolutely nothing shows up on the app. I’ve done all the basic troubleshooting but don’t know how to fix this as there is literally nothing I can press to even begin the xfi pod setup.
KBossak
New Poster

Re: No option to set up XFi pods in the xfinity app, only set up gateway which is already done.

They hid the option a little bit.  Open your Xfinity app and click on Overview at the bottom (or it opens on Overview, I can't remember), then click the Person icon in the top left corner and Activate Xfi Pods is an option in there.