Community Forum

New modem won’t connect

Highlighted
Regular Visitor

New modem won’t connect

New modem won’t activate with xfinity Internet. Netgear CM600. Already had it added to account won’t activate thru online
Highlighted
Expert

Re: New modem won’t connect

Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Frequent Visitor

Re: New modem won’t connect

Nice to find out there is a way to talk directly to a level one... Now if I could only find out how to talk to someone about call audits 😕 Comcast listens requires a crime to have occurred...