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New XB7 gateway, wifi drops even though gateway is fine

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New XB7 gateway, wifi drops even though gateway is fine

Hi there, I recently upgraded to the gig and xb7 package. Was hopping to become the happiest comcast customer in the world and only frowny faces at home. 

 

The gateway completely drops the wifi connection while showing no change in gateway lights. The portal on 10.0.0.1 is also showing 4+ days of uptime and no way to troubleshoot what's going on. 

 

Any one with similar issues and any ideas better than reset all your settings. 😞 

 

I thought this was the best Comcast had. Appreciate any help.