I currently have gigabit internet service using a SB6 gateway, and have been having problems for a while now with the speed that I'm getting, my xfinity voice not working, and the router losing internet connection altogether until I reboot it (which has been happening more frequently now). I normally have between 30 and 40 devices connected through a mix of wifi and ethernet at any given time. I also have 2 pods installed. I've been looking into going back to using my own modem/router or just changing providers altogether. I recently read about the new SB7 gateway, and was excited about trying it, as it would probably fix the issues I'm having. But when I called, they told me something about waiting exactly two weeks from when I called for an email and then I'd be able to get it. I really don't understand the situation. In the past I've never had any issues upgrading equipment, it would just be sent to my home and I'd return the old equipment. Can someone explain the situation to me? Is there any way to upgrade as I've always done? I've tried troubleshooting the issues I'm having with my SB6, and there's no point in replacing it with another SB6 when the SB7 is out. I appreciate any help I can get. Thanks!
typically have 140 to 160 download and 35 to 55 upload speeds while paying for 1,000 ... not a happy camper, so what's new? comcast speed test shows twice the speed of speedtest.net ... seems bizarre to me. . . currently have the XB6 comcast provided to allow a flow up to the 1,000 I'm paying for ... XB7 allows for 2.5 x that amount ... if comcast is only pushing 1/3 to 1/2 the speeds promised, and less many times, what good is trading up to XB7? Seems like a waste of time and energy to me, since comcast seemingly NEVER pushes anything near the levels they promise!
So, will an XB7 be a true upgrade? And, if so, how will it accomplish any substantial speed enhancement?
thanks, in advance, for any helpful input ... enjoy yur weekend