New Device Router/Modem

Can't get device to connect to internet. Can't get help. How do I get someone to come and do this for me.

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Gold Problem Solver

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2.2K Messages

5 years ago

@tadupont wrote:

Can't get device to connect to internet. Can't get help. How do I get someone to come and do this for me.

Is this a new install? What 'device' is unable to connect to internet?

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Expert

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113.3K Messages

5 years ago

@tadupont wrote:

Can't get device to connect to internet. Can't get help. How do I get someone to come and do this for me.

Is the "Online" indicator light lit steadily ? If so, did you get it activated for service by them ?

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