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Network setup

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New Poster

Network setup

I just switched from ATT Uverson to Xfinity.  I had the Uverse router connected to the Netgear AC1750 and was using the AC1750 as and access point.

So I bought the Netgear CM 1000 to connect to the internet and then changed the ac1750 back to a router.

I have not been able to get this to work.  Do I need an Router and not the CM 1000 modem to make this work and continue to use the AC1750 as an access point?

On top of this I also have a netgear gigabit switch to connect all my Ethernet devices.

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Expert

Re: Network setup

First. Did you have the CM1000 modem activated for service by them ? And is the "Online" indicator light lit steadily ?



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New Poster

Re: Network setup

The online light is on, but I am thinking I am still missing a step.  So the Netgear AC1750 should work as the router for all my ethernet and wifi devices?

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Expert

Re: Network setup

What about the first question about *actvation* ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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New Poster

Re: Network setup

Yes, I did go through the activation process and had one computer online.  Then I plug in the Netgear WiFi router model AC1750 and its lite shows internet is up but my laptops can't get anywhwere.  Not sure if I have to use my username and password for the router or if it should just work.

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New Poster

Re: Network setup

Network is up.  Simply a matter of rebooting devices in the correct order.  Thank you for your assistance.

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Expert

Re: Network setup

Glad you got it sorted out. Happy surfing !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!