The network appears for my phone, my Ipad, my husband's laptop, his phone - BUT not for my laptop. I can see all the networks set-up by neighbors, but not the Xfinity for our house. I tried to add it manually, that did not work.
I called the Xfinity Help Desk; I read through the Forum. One other user had this problem, but this person claims that the problem "magically disappeared" after a certain number of restarts.
I would like a solution other than "magic". Thank you.